Refund policy

Refund Policy

We want you to be completely satisfied with your purchase from SpySnap. If you are not satisfied for any reason, we offer a straight foward refund or exchange policy.

Refund Eligibility:

• You may request a refund within 29 days of receiving your order.

• To be eligible for a refund, items must be unused and in the same condition that you received them. They must also be in the original packaging.

Refund Process:

1. Contact our customer support team at [email protected] to initiate a refund request. Please provide your order number and reason for the return.

2. Once your request is approved, we will provide you with a return shipping label (if applicable) and instructions for returning the item.

3. After we receive and inspect the returned item, we will notify you of the status of your refund.

4. If your return is approved, we will initiate a refund to your original method of payment. The timing of the refund may vary depending on your bank or payment provider.

Exclusions:

• Shipping costs are non-refundable, except in cases where we have made an error in shipping or the item arrived damaged.

• We do not accept returns or offer refunds for items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error.

Contact Us: If you have any questions about our refund policy or need assistance with a return, please contact us at [email protected]!